Information we collect
Overstory collects information you provide when you explore a project, place an order, request support, or communicate with us. This can include your name, contact details, delivery details, project information, order details, and correspondence.
How we use information
We use information to respond to requests, prepare project proposals, process orders, arrange delivery where applicable, provide support, protect the site and transactions, and meet legal obligations. Payment information is handled by the payment provider used at checkout. Overstory does not store full payment-card numbers.
Sharing
We share information only as needed to operate the service, such as with payment providers, fulfillment and delivery providers, professional advisers, and authorities when required by law. Overstory does not sell personal information.
Choices and requests
You may request access, correction, or deletion of personal information subject to applicable law and retention obligations. Use the support route associated with your enquiry or order. This policy does not limit rights available under applicable privacy law.